Google Business Profile is your business’s listing on Google Search and Maps. PostDelegate publishes posts to the locations you connect.
What you need
- A Google account that owns or manages the Business Profile.
- A verified business location. Google only accepts posts for verified locations.
Connect
- On the calendar page choose Add Channel, then Google My Business.
- Sign in with Google and approve the permissions. PostDelegate asks to see your basic profile and email address, and to manage your Business Profile.
- Under Select Business Location, pick the location to post to.
- The location appears as a channel on your calendar. PostDelegate never sees your Google password.
Each location is its own channel. To add another location, choose Add Channel, then Google My Business again, and pick it.
Signing in to PostDelegate with Google does not connect a Business Profile. You still need these steps.
What gets published
- Text of up to 1,500 characters.
- One optional image. Videos are not supported.
- Only the first entry of a post is published. Google Business Profile has no replies or threads.
Post settings
| Setting | Notes |
|---|---|
| Post Type | Standard Update, Event or Offer. Defaults to Standard Update. |
| Call to Action | Optional button: Book, Order Online, Shop, Learn More, Sign Up or Get Offer, with the Call to Action URL it opens. Without a URL, no button is added. Or Call (uses your business phone number), which needs no URL. |
| Event Details | For events. Event Title is required. Start Date and End Date are optional and default to the day the post goes out. For an event on a later day, set both dates. Start and end times are optional. |
| Offer Details | For offers. Offer Title, Start Date and End Date are required. Coupon Code, Redeem Online URL and Terms & Conditions are optional. |
Analytics
Each location has its own view on the Analytics page, with website clicks, phone calls, direction requests, and map views (desktop and mobile), as Google reports them for the location. Pick the last 7, 30 or 90 days. Google does not report statistics for single posts, so Business Profile channels do not feed trends, top posts or insights. See Analytics and reports.
Removing a location
Deleting the channel removes its saved sign-in from PostDelegate. Once no other Business Profile location or YouTube channel from the same Google account is connected to PostDelegate, PostDelegate also asks Google to revoke its access. Revoking also affects Google sign-in to PostDelegate for the same Google account. Posts already published stay on Google.
Troubleshooting
- No locations are listed. The Google account you signed in with does not manage a Business Profile location. Close the dialog, delete the channel, and connect again with the Google account that manages the location.
- Google rejected the post. Google reviews posts and rejects ones that break its content policies. The post is marked as failed on the calendar, with a note that Google rejected it. Change the post and schedule it again.
- Business location not found. The location was removed from the Google account. Delete the channel, or connect the location again if it still exists.
- The channel asks to reconnect. Google stopped accepting the saved sign-in, or the account lost access to the location. Use Reconnect channel and sign in with the Google account that manages the location. See Reconnecting a channel.